Download Help

To download
a file:

Click on the link. The download should begin automatically. Be patient -- large files may take several minutes to download, depending on the speed of your connection to the internet and other factors.

If you are having difficulties:

Right-click (or control-click) on the link, then choose "Save link as..." or "Save target as..." from the popup menu to save the file to your computer. Then double-click the file you have downloaded to open and view it.

File formats:

The PDF file format requires Adobe's free Acrobat Reader (follow the link to download the program). PDF files may open within your web browser window if you have the appropriate plug-in installed, or they may open in a separate Acrobat application window.
- To save the PDF onto your computer:
choose "Save" from the File menu.
- To print the PDF: choose "Print" from the File menu.

DXF, DWG and Revit files require AutoCad, Revit or another compatible CAD program. Free readers are available, such as A360 Viewer.
ZIP archive files require a program to 'expand' them. Free expanders are available, such as Stuffit, WinRAR and others.
If you need to contact us: Please follow the link to "Customer Service" from the top of any page on the Strong-Tie website.